We are carrying out a customer satisfaction survey and we would be very grateful if you could take a couple of minutes to complete it, please click on the following link
EBCS, formerly Elmbridge Borough Council Building Control, is the first Building Control Mutual in the country. We are a staff owned company set up to provide the building control service on behalf of Elmbridge Borough Council. The company was created with support and finance from the Cabinet Office and is staffed by the same team that worked for the Authority.
Key to the success of our business is the intention that our customers will see no reduction in the level or quality of service that we provide. We intend to introduce innovative ways to support our customers and improve our level of service delivery such as the introduction of a smart phone App making inspection requests easier and quicker.
If there is anything else we can do to help you or if you have any comments on the service we provide do not hesitate to contact us, our details can be found on the ‘Contact’ page.
I wanted to take a moment to say a big and sincere thank you for your help and patience in securing our final project signoff. At a very stressful time, you were polite, calm and extremely helpful - what a revelation! I really appreciate your help and our move date is now secure. Many Thanks
Health & Safety – Busy Builder Fact Sheets
As part of the Memorandum of Understanding between the Health and Safety Executive and the Building Control Alliance we are please to provide some Busy Builder sheets with information on health and safety matters on…
Important – Payment by Cheque
Online payments are preferred but if you want to send a cheque please ensure it is payable to Elmbridge Building Control Services Ltd or EBCS Ltd. Cheques made payable to Elmbridge Borough Council will not be…